Privacy policy

ReelsPodium is a service that uses AI to write, illustrate, animate, voice and edit short videos, including series with recurring characters, and can publish them to your own YouTube, TikTok and Instagram accounts. It is run by an individual based in Pakistan. This policy explains what information ReelsPodium collects, why, who it is shared with, and the choices you have. Questions go to support@reelspodium.com.

• Your account: your name, email address and profile picture from Google sign-in or the email you sign in with, plus a profile photo if you add one, and the settings you choose.
• What you make: the topics, scripts, series, pictures, animated clips, videos, titles and descriptions you create, and your publishing calendar.
• Your characters: each character's name, description, voice and personality, and the reference pictures drawn for it, which keep it looking the same from video to video. The photos you upload to create a character are sent to Google's AI to draw it and then discarded: we never store them.
• Connected accounts: when you connect YouTube, TikTok or Instagram, the account's id and name, and the access keys (tokens) the platform gives us so we can publish for you.
• Usage and billing: your credit balance and what each video used, your plan, its renewal date and your payments. Card details go straight to Paddle, our payment provider; we never see or store them.
• Technical logs: errors and request records our servers keep to run and secure the service.

ReelsPodium uses YouTube API Services. By connecting a YouTube channel you agree to the YouTube Terms of Service, and Google's Privacy Policy applies to the data Google handles.

When you connect your channel, you allow ReelsPodium to:

• read your channel's id and name, so we can show which channel is connected;
• upload the videos you choose to publish, with the title, description and tags you approve.

We do not read your other videos, comments, subscribers, analytics or any other channel data. We store only the channel id, the channel name and the access tokens. The tokens are encrypted, used only to publish your videos, and never shown to anyone, including other ReelsPodium users.

ReelsPodium's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. We do not sell this data, use it for advertising, or use it to train AI models.

• to make your videos and publish them where and when you ask;
• to run your account: sign-in, credits, your schedule and settings;
• to answer you when you contact us;
• to keep the service working and secure, and to find and fix problems.

• To provide the service you signed up for: your account, what you make, publishing and payments.
• Because the law requires it: such as keeping payment and tax records.
• For our legitimate interests: keeping the service secure, preventing abuse, and fixing problems, in ways you would reasonably expect.
• With your consent: such as featuring your work on our home page. You can withdraw consent at any time by emailing us; that does not affect what was done before.

We do not use your content or personal information to train AI models, and the AI providers we use do not train their models on it.

To keep the service safe, an automated check reviews what you type and the finished script. If it refuses a request, nothing is made or charged. If an account has many requests refused in one day, it is blocked automatically until we look at it. You can ask for a person to review any refusal or block by emailing support@reelspodium.com, and we will explain the decision and undo it if it was wrong.

We share information only with the services needed to run ReelsPodium, and only what each one needs:

• AI providers (Google Gemini, Vertex AI and Veo, Anthropic): the topic, script, scene and character descriptions, your characters' reference pictures, and the photos you upload for a character (only while it is being drawn), needed to write scripts, draw pictures and animate clips; and finished clips, so Gemini can check them for mistakes before you see them. Your connected accounts' data is never sent to them.
• Google Cloud Text-to-Speech: the script, to make the voiceover.
• Pexels and Pixabay: search words for stock footage, with nothing that identifies you.
• Hosting: Microsoft Azure stores your account and videos; Google Firebase handles sign-in.
• YouTube, TikTok and Instagram: the videos and details you choose to publish there.
• Paddle (Paddle.com, our payment provider and Merchant of Record): your account id, email address and the plan or top-up you buy. Paddle collects your card and billing details itself, under Paddle's privacy policy.
• Email provider: your email address and the message, when we email you, such as when a video is ready.

We do not sell your information. We disclose it to anyone else only when the law requires it, or to protect people or the service from harm.

• Disconnect a platform: in Settings, Publishing accounts, choose Disconnect. We ask the platform to cancel our access and delete the stored tokens straight away.
• Remove access from Google: you can also cancel ReelsPodium's access at any time on your Google account's connections page. The stored tokens stop working at once; ask us and we will delete them.
• Delete what you made: you can delete characters and series in the app; to delete particular videos, email us. Videos already published stay on the platform until you remove them there.
• Delete your account: email support@reelspodium.com from the address you sign in with. We delete your account, videos and connected accounts within 30 days, except records the law requires us to keep.

Otherwise we keep your information for as long as your account is open. Technical logs are deleted after at most 90 days. Payment records are kept by Paddle and us for as long as tax law requires.

You can choose to offer a finished video or a character picture for the ReelsPodium home page. It is off unless you tick the box. When you do, we keep a record of your agreement: the statement you agreed to, when, your account and email, and the IP address and browser you used. We also keep a copy of the video or picture exactly as it was when you agreed.

We look at every offer before anything is shown, and we may choose not to show it. The box can't be unticked in the app. To ask us to take something down, email support@reelspodium.com.

ReelsPodium does not use advertising or tracking cookies. Your browser stores your sign-in, so you stay signed in, your light or dark theme choice, and whether someone has signed in on this device before, so the home page knows whether to open the app or the public page. Google Firebase, which runs sign-in, may store its own data in your browser for the same purpose.

Information travels over encrypted connections, connected-account tokens are encrypted when stored, and only the services listed above can reach your data. No system is perfectly secure, but we work to protect your information. If a breach puts your rights at risk, we will tell you, within 72 hours of finding it where we can.

ReelsPodium is run from Pakistan, and your information is stored and processed outside it: on Microsoft Azure in the United States, and by Google, Paddle and the other services above, in the countries where they run. We use providers that protect the data with their own security and privacy commitments.

You can ask us to show you the information we hold about you, correct it, give you a copy in a machine-readable form, delete it, limit how we use it, or stop using it for something you object to. Depending on where you live, the law may give you more rights, such as complaining to your data protection authority.

Email support@reelspodium.com from the address you sign in with. We answer within 30 days and may ask you to confirm it is you.

ReelsPodium is not meant for anyone under 13, or under the minimum age to use YouTube, TikTok or Instagram where you live. We do not knowingly collect information from children. If you believe a child has an account, email us and we will delete it.

If this policy changes, we update the date at the top and tell you in the app or by email when the change is significant. For any question or request about your information, email support@reelspodium.com.